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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">lexrussica</journal-id><journal-title-group><journal-title xml:lang="ru">Lex russica</journal-title><trans-title-group xml:lang="en"><trans-title>Lex Russica</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">1729-5920</issn><issn pub-type="epub">2686-7869</issn><publisher><publisher-name>MSAL</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.17803/1729-5920.2026.230.1.081-093</article-id><article-id custom-type="elpub" pub-id-type="custom">lexrussica-4989</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ЧАСТНОЕ ПРАВО / JUS PRIVATUM</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>PRIVATE LAW / JUS PRIVATUM</subject></subj-group></article-categories><title-group><article-title>Досудебное урегулирование споров, возникающих в связи с оказанием медицинской помощи</article-title><trans-title-group xml:lang="en"><trans-title>Pre-Litigation Resolution of Medical Disputes</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Стрельцова</surname><given-names>Е. Г.</given-names></name><name name-style="western" xml:lang="en"><surname>Streltsova</surname><given-names>E. G.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Стрельцова Елена Геннадиевна, доктор юридических наук, доцент, профессор кафедры гражданскогои административного судопроизводства имени М.С. Шакарян </p><p>д. 9, Садовая-Кудринская ул., г. Москва 125993</p></bio><bio xml:lang="en"><p>Elena G. Streltsova, Dr. Sci. (Law), Associate Professor; Professor, Department of Civil and AdministrativeCourt Procedure named after M.S. Shakaryan</p><p>Moscow</p></bio><email xlink:type="simple">egstrelcova@msal.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Московский государственный юридический университет имени О.Е. Кутафина (МГЮА)</institution></aff><aff xml:lang="en"><institution>Kutafin Moscow State Law University (MSAL)</institution></aff></aff-alternatives><pub-date pub-type="collection"><year>2026</year></pub-date><pub-date pub-type="epub"><day>01</day><month>02</month><year>2026</year></pub-date><volume>79</volume><issue>1</issue><fpage>81</fpage><lpage>93</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Стрельцова Е.Г., 2026</copyright-statement><copyright-year>2026</copyright-year><copyright-holder xml:lang="ru">Стрельцова Е.Г.</copyright-holder><copyright-holder xml:lang="en">Streltsova E.G.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://lexrussica.msal.ru/jour/article/view/4989">https://lexrussica.msal.ru/jour/article/view/4989</self-uri><abstract><p>Опираясь на зарубежные исследования, отечественную судебную практику, статистические данные и данные опросов, автор приходит к выводу о важности факторов, не являющихся непосредственным предметом судебного исследования, но имеющих значение для этой категории споров. Пациенты не считают право защищенным, не получив извинений в случае нарушения их прав, а также полагают необходимым принятие мер, предотвращающих сходные ошибки. Таким образом, в медицинских спорах важна защита публичного и общественного интереса, которая связана с идеей устранения медицинских ошибок в отношении третьих лиц в будущем. В зарубежных правопорядках подобные проблемы решаются посредством введения внесудебного урегулирования споров. Для исследуемых порядков характерны следующие черты: частный порядок урегулирования медицинских споров существует в качестве специализированной институции; арбитрами выступают юристы и врачи; информация о конфликте и о результатах его рассмотрения доводится до сведения лиц, полномочных принимать решения о профессиональной деятельности врачей (лицензировать их деятельность и т.д.). Выделены особенности обязательного и факультативного претензионных порядков в отношении медицинских споров в России, отмечены проблемы досудебного урегулирования требований о возмещении морального вреда. В настоящее время пациенты предпочитают обращение к контролирующим органам. Автор выступает с инициативой ввести единый внесудебный порядок рассмотрения споров, для чего необходимо создать специализированные региональные комиссии, действующие за счет отчислений страховых и медицинских организаций, и вносит предложения по организации работы этих комиссий.</p></abstract><trans-abstract xml:lang="en"><p>Based on foreign research, domestic judicial practice, statistical data, and survey results, the author concludes that factors not constituting the direct subject of judicial examination nevertheless play a significant role in medical disputes subject to pre-litigation resolution. Patients do not consider their rights to be protected if they have not received an apology in cases of rights violations, and they regard the adoption of measures to prevent similar errors as necessary. Thus, in medical disputes, the protection of public and societal interests is of particular importance, being connected to the objective of eliminating medical errors affecting third parties in the future. In foreign legal systems, similar issues are addressed through the introduction of out‑of‑court dispute resolution mechanisms. The examined systems share the following characteristics: private procedures for resolving medical disputes operate as specialized institutions; arbitrators include both legal professionals and physicians; information regarding the conflict and the outcome of its resolution is communicated to persons authorized to make decisions concerning the professional activities of physicians (such as licensing their practice). The study identifies specific features of mandatory and optional claim procedures in medical disputes in Russia and highlights the challenges of pre‑litigation resolution of claims for compensation for moral damages. At present, patients tend to prefer addressing supervisory authorities. The author proposes the establishment of a unified out‑of‑court procedure for dispute resolution, which would require the creation of specialized regional commissions funded through contributions from insurance and medical organizations, and outlines proposals for the organization and functioning of such commissions.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>медицинские споры</kwd><kwd>досудебное урегулирование</kwd><kwd>претензионный порядок</kwd><kwd>моральный вред</kwd><kwd>штрафные убытки</kwd><kwd>медицинская ошибка</kwd><kwd>публичный и общественный интерес</kwd><kwd>административный порядок защиты права</kwd><kwd>единый электронный федеральный реестр</kwd><kwd>дистанционное участие</kwd></kwd-group><kwd-group xml:lang="en"><kwd>medical disputes</kwd><kwd>pre‑litigation resolution</kwd><kwd>claim procedure</kwd><kwd>moral damages</kwd><kwd>punitive damages</kwd><kwd>medical error</kwd><kwd>public and societal interest</kwd><kwd>administrative procedure for the protection of rights</kwd><kwd>unified federal electronic register</kwd><kwd>remote participation</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Кратенко М. 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